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Living Retail Lab Teaser

Inside of Jamestown Property’s Ponce City Market is a refreshing retail store. Citizen Supply is a harbinger for new retail, and it’s the perfect spot for HighStreet’s Living Retail Lab. HighStreet’s Laura Davis-Taylor explains how she came up with the concept, and what to expect this year from the lab.

Laura Davis-Taylor brings you into her thought process.

Ed King

We call Ed “The Professor” for a reason. Give him insights and he'll not only get to the why, but he’ll uncover the non-conscious reasons they're happening — and which ones are CX gold. And here is where the magic resides: Ed’s background as a creative director, change management consultant, sidebar empath and guerrilla neuro-maestro makes him a left brained/right brained strategic weapon. The only thing he loves more than cracking category conventions is sharing the data stories around the results.